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Return Policy:

We aim to offer services that will benefit all our customers. We hope you are happy with every purchase you make. In certain circumstances, you may want to return some items. Please read our return policy below, we will do our best to assist you.

Returnable items:

Items that can be returned/refunded or exchanged within the warranty*
follow the criteria as below:

1. Faulty items damaged/broken, or soiled upon arrival.
2. Items received in the incorrect size/color.

7 Days No Reason Return:

Within 7 days of you receiving the product, if you wish to return it for personal reasons and the product is still in brand new condition, you may return it for a refund of the item price. You will be responsible for paying the return shipping fees. Please submit a “Return or Exchange” ticket within 7 days of the order being received.

Return Conditions:

For items with no quality issue, please understand that we will not be responsible for the return shipping cost. All return requests must be authorized by our customer service team before shipping to our returned address.

Non-Returnable Items:

We cannot accept returns under the following conditions:

1. Items outside the warranty time-frame.
2. Washed, worn, used, tag-removed, or misused items.
3. Customer's Reason: no longer needed, bought by mistake, not as expected, changed mind, etc.

Refunds:

The refund will be issued to your original payment method. The original shipping fee and insurance are non-refundable.